
Now your Council Information System (and indeed the LibDems nationally) have no excuse for being inaccessible by phone to deaf people. A big welcome for TalkByText, which should revolutionise access to ‘customer service centres, helplines, banks, hospitals, council offices, or any client-facing department.’ This product won the sustainIT National Well-Being Award for third-sector initiatives in March 2007. As the RNID fact-sheet points out: Many deaf and hard of hearing people find it difficult to use a voice-phone and prefer to use a textphone to make calls. However, traditional textphones are expensive, old-fashioned analogue devices, which do not ...